Privacy Policy

Last Updated: 9/18/25

Introduction

Welcome to Bright Spot Prints (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.brightspotprints.com and purchase our art prints.

Information We Collect

Personal Information You Provide

When you interact with our website or make a purchase, we may collect:

Contact Information: Name, email address, phone number, billing and shipping addresses
Payment Information: Credit card details, billing information (processed securely through our payment processors)
Account Information: Username, password, purchase history, and preferences if you create an account
Communication Data: Messages you send us through contact forms, email, or customer service interactions

Information Collected Automatically

When you visit our website, we automatically collect:

Technical Information: IP address, browser type, operating system, device information
Usage Data: Pages visited, time spent on pages, click patterns, referral sources
Cookies and Tracking: Information stored through cookies, web beacons, and similar technologies

How We Use Your Information

We use your personal information to:

Process Orders: Fulfill purchases, process payments, arrange shipping, and provide customer service
Account Management: Create and maintain your account, track order history, and manage preferences
Communication: Send order confirmations, shipping notifications, and respond to inquiries
Marketing: Send promotional emails about new art prints, sales, and special offers (with your consent)
Website Improvement: Analyze usage patterns to enhance user experience and website functionality
Legal Compliance: Meet legal obligations and protect against fraud or security threats

Information Sharing and Disclosure

We may share your information with:

Service Providers

Payment Processors: To process credit card transactions securely
Shipping Companies: To deliver your art print orders
Email Services: To send transactional and marketing communications
Analytics Providers: To understand website usage and improve our services
Cloud Storage: To securely store and backup your information

Legal Requirements

We may disclose your information when required by law, legal process, or to:

Comply with court orders or government investigations
Protect our rights, property, or safety
Prevent fraud or security threats
Enforce our terms of service

Business Transfers

If we sell, merge, or transfer our business, your information may be transferred as part of that transaction.

Data Security

We implement appropriate security measures to protect your personal information, including:

Encryption: SSL/TLS encryption for data transmission
Secure Storage: Protected servers and databases
Access Controls: Limited access to personal information on a need-to-know basis
Regular Updates: Security patches and system updates
Payment Security: PCI DSS compliance for credit card processing

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights:

General Rights

Access: Request copies of your personal information
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal information
Portability: Receive your data in a machine-readable format
Objection: Object to certain processing of your information

Marketing Communications

Opt-out: Unsubscribe from marketing emails at any time
Preferences: Update your communication preferences in your account settings

Cookies

Control: Manage cookie preferences through your browser settings
Opt-out: Disable cookies, though this may affect website functionality

To exercise these rights, please contact us at orders@brightspotprints.com.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Essential Cookies: Enable basic website functions like shopping cart and checkout
Analytics Cookies: Track website usage and performance
Marketing Cookies: Deliver targeted advertisements and measure campaign effectiveness
Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, but disabling essential cookies may affect your ability to use our website.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

Children’s Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

International Data Transfers

If you are located outside the United States, please note that your information may be transferred to and processed in the United States where our servers are located. By using our services, you consent to this transfer.

Data Retention

We retain your personal information for as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal obligations
Resolve disputes and enforce agreements
Maintain business records

Generally, we retain:

Account Information: Until you delete your account or request deletion
Order Information: For at least 7 years for tax and accounting purposes
Marketing Data: Until you opt-out or we determine it’s no longer needed

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

Post the updated policy on our website
Update the “Last Updated” date
Notify you of material changes via email or website notice
Provide additional notice for significant changes as required by law

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: orders@brightspotprints.com
Phone: (980) 277-2982‬
Mail: Bright Spot Prints
307 Gaston Ave.
Mt. Holly, NC 28120

Response Time: We aim to respond to privacy inquiries within 30 days.